Documentation
ISO Documentation Packages.
Safety, Environmental and Quality systems that actually fit your business.
Most trade and service businesses do not have a problem doing the work well. The problem is having the documentation in place when a client, builder, council or auditor asks for it. That is where things can quickly become stressful.
At Ask Hayley, we prepare tailored Safety, Environmental and Quality documentation that reflects how your business actually operates – not generic templates that look the part but do not line up with your work, your team or your day-to-day systems.
Whether you need a straightforward compliance foundation or a more complete audit-ready system, we offer packages designed to give you the right level of support without overcomplicating things.
Most Popular
Price
$2,500 + GST
From $8,500 + GST
From $14,000 + GST
Ideal for
Businesses needing a practical compliance foundation
Businesses pursuing ISO 45001 certification
Businesses seeking a fully integrated management system
Policies
10 Core Safety, Environmental & Quality Policies
Complete WHS policy suite
Full integrated policy suite
Procedures
14 Key HSEQ Procedures
Complete ISO 45001 procedure suite
Full integrated procedure suite
Templates & forms
Management plans
Registers
Limited
IMS Manual
ISO alignment
Compliance-focused documentation
Structured to support ISO 45001 certification
Structured to support ISO 9001, ISO 14001 & ISO 45001 certification
Tailored to your business
Yes
Yes
Yes
ISO 45001 and Integrated IMS packages are tailored to your business, workforce size, operational complexity and certification requirements. Final pricing is confirmed following a discovery call.
Book a discovery call today and we'll recommend the right package for your business.
Most Popular
A practical starting point for businesses that need their documentation cleaned up, structured properly and ready to send when clients ask.
This package is designed for smaller trade and service businesses that want the core documents in place without investing in a full integrated management system.
A practical compliance foundation for trade and service businesses, including 10 policies, 14 procedures and 8 forms, registers and templates.
It gives you a solid compliance base and a more professional document set, so you are not scrambling every time paperwork is requested.
A complete integrated Safety, Environmental and Quality documentation suite tailored to your business and structured to support a stronger, more mature management system.
This package is designed for businesses that need more than just the basics – whether that is for commercial client requirements, pre-qualification, larger tenders or preparation for ISOcertification.
It is structured to support alignment with:
Your documentation should reflect the way your business actually works.
That means the documents we prepare are tailored to your trade, your service offering, your structure and the risks you manage in the real world.
The result is a document set that feels more relevant, reads more credibly and is far easier to stand behind when clients ask questions.
Marketing + Digital Design
15+ years designing and marketing websites and digital systems, and 14 years running my agency We Do Digital for Aussie trades and service businesses. I love making things look sharp, feel simple, and actually work in the real world.
Systems + Compliance
20+ years in tendering, compliance and operations across the trade and vegetation-management space. I’m all about practical structure, smooth processes, and making the behind-the-scenes stuff easier to manage.
real industry experience plus smart design thinking - with a shared obsession for making business feel less chaotic and more under control.
Some businesses need a simple foundation. Others need something far more detailed. Many sit somewhere in between.
If you need additional procedures, registers, management plans or contract-specific documents, we can quote those separately and build out your package to suit.
That way, you are not paying for complexity you do not need – but you also have room to expand when the time is right.
When a client asks for your Safety, Environmental or Quality documents, you should be able to send them through confidently.
No scrambling. No patching together old files. No trying to make generic templates fit at the last minute.
Just clear, tailored documentation that supports your business properly.
We don’t just tick boxes. We help tradies present themselves properly and win better work.
Agility Trees engaged Ask Hayley to assist with the development and implementation of our Integrated Management System (IMS) and tendering processes. Hayley Gordon demonstrated a strong understanding of compliance requirements, systems development, and practical business application.
Her work significantly improved the structure and usability of our IMS documentation, ensuring alignment with industry standards and making it far more functional for day-to-day operations. In addition, Hayley streamlined our tendering processes, resulting in clearer, more professional submissions and improved efficiency across the business.
Hayley was professional, responsive, and easy to work with throughout the engagement. We would highly recommend Ask Hayley to any business seeking support with IMS development, compliance, or tendering systems.
We’re absolutely stoked with the results – since Hayley and her team rebuilt our website and took over our Google Ads campaigns, we’ve tripled our leads and seen a huge lift in genuine enquiries. Beyond the numbers, what really sets them apart is how deeply they understand us. They took the time to get to know our business, our values, and our vision for the future. It feels like they’re not just another agency – they’re an extension of our team, backing us every step of the way. It’s rare to find a partner who’s as invested in your success as you are, and we’re genuinely grateful.”
Hayley completely transformed my client’s digital presence. She delivered a stunning, user-focused website combined with a powerful SEO and Google Ads strategy that truly changed the game. The results speak for themselves – a major surge in website traffic, a consistent flow of high-quality leads, and a business that’s now operating at full capacity. What really impressed me was Hayley’s strategic approach: everything was designed with growth in mind, and it’s paid off in a massive way. I wouldn’t hesitate to recommend her to anyone serious about scaling their business online.”
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TENDER MANAGEMENT
Whether you need a practical compliance base or a full audit-ready suite, we can help you put the right documentation in place.
If you need your safety, quality or environmental documents sorted – get in touch.
We’ll ask a few practical questions, confirm what you actually need and take it from there.
Clear. Compliant. Done properly.